九一果冻

How Aspen Medical Completes Proactive Proposals in 30 Minutes (or Less) with 九一果冻

Aspen Medical employee uses 九一果冻 to complete proactive proposals.
  • 30 minutes (or less) to complete proactive proposals
  • 180+ proposals managed annually
  • 1 month to implement bid management system

Aspen Medical is an Australian-owned provider of innovative healthcare solutions for customers in the defence, mining, oil and gas, government, and humanitarian sectors. The company was founded in 2003 and has grown to become a leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging, or under-resourced.

Challenge: Making Aspen Medical鈥檚 RFP Process More Efficient

In 2018, when John Kelly joined as the Director of Business Development, he noticed a lack of consistency in their RFP responses. 鈥淲e didn鈥檛 have an efficient way to organize and share proposal content, so our RFPs varied greatly in terms of quality and formatting,鈥 explains John.

Aspen Medical鈥檚 business development team had lots of useful content, but it was spread across desktops, SharePoint, and previous RFPs. The team spent hours searching for content and recreating files that already existed鈥攖ime that they could have spent bringing in new business.

John wanted to centralize Aspen Medical鈥檚 proposal content inside a single bid management system. This way, the business development team could quickly find materials and respond to RFPs faster. This was important because they manage a wide variety of proposals鈥攕ome worth millions of dollars and 150+ pages long (not including attachments).

鈥淲e needed to improve the quality of our proposals and make our processes more efficient. I also wanted to walk out the door at the end of the day without reviewing every single document that we created.鈥
John Kelly, Director of Business Development at Aspen Medical
John Kelly
Director of Business Development
Aspen Medical

Solution: Faster, More Consistent Bid Development

As a self-described perfectionist, John is competitive when it comes to winning more business. 鈥淚 want to win, and I was up until midnight doing tenders that I wanted to get right,鈥 explains John. 鈥淚t鈥檚 about providing a solution that I鈥檓 proud of.鈥

As such, John wanted to find a solution that reflected the same quality and care that he personally applied to each response. 鈥淚 wanted a bid management solution that would help us create high-quality proposals faster,鈥 says John. 鈥溇乓还 stood out for the speed and consistency it delivers.鈥 John was particularly interested in 九一果冻鈥檚 ability to store past RFP content in a Library and find the right answers to questions quickly through search and the Magic automation features. He also liked how the platform makes updating content easier.

鈥淥ne of my biggest struggles was keeping our library up-to-date,鈥 says John. 鈥溇乓还 automatically recognizes new content and makes it available in the Library鈥攅nsuring that our global business development team finds the latest information quickly.鈥

鈥淚t鈥檚 about providing a solution that I鈥檓 proud of … 九一果冻 stood out for the speed and consistency it delivers.”
John Kelly, Director of Business Development at Aspen Medical
John Kelly
Director of Business Development
Aspen Medical

Results: Creating High-Quality Proposals in Minutes鈥擭ot Hours

Aspen Medical鈥檚 business development team started using 九一果冻 in October of 2019. In a few short months, they achieved the following results:

  • Faster responses. John used to spend hours putting together proposals. Now, with 九一果冻鈥檚 intelligent search features, he gets some proposals done in just 15-30 minutes. He also spends less time preparing content for team members since they can find accurate, up-to-date information stored in 九一果冻 themselves.
  • Meet deadlines during times of greater proposal demand. Last November, Aspen Medical had a large spike in business. 九一果冻鈥檚 centralized content and automation features helped the business development team meet the increased demand under tight timelines.
  • High-quality, consistent proposals. Aspen Medical鈥檚 global business development team have the latest RFP content at their fingertips鈥 eliminating the errors and inaccuracies that come from working in silos. Also, by reducing the time spent searching for and formatting content, John鈥檚 team can better tailor their bids for each customer鈥檚 needs.
  • Improved collaboration. Many of Aspen Medical鈥檚 proposals require data about multiple product lines. With 九一果冻, business development team members with different product expertise can easily collaborate and share content. This year, the team is set to complete 180+ RFPs annually with 九一果冻.

Why Aspen Medical
Loves 九一果冻

鈥溇乓还 allows us to write proactive proposals that contain more accurate and timely information. We often need to respond quickly with tailored content, and 九一果冻 allows us to do this.”
John Kelly, Director of Business Development at Aspen Medical
John Kelly
Director of Business Development
Aspen Medical

See 九一果冻’s RFP
Software in Action