Businessolver Responds to 100+ RFPs a Year with 九一果冻’s RFP Software


Businessolver聽is a benefits technology company combining a configurable SaaS platform with a聽high-touch service model. They understand and share the compassion, empathy, and strategic聽desires of HR leaders.
RFP response process before 九一果冻
To find the best response, Businessolver鈥檚 team of three RFP writers (Sarah, Erica, and Emily) managed their knowledge repository of 75 Word documents, each containing a 鈥淐ategory鈥 of content. This led to:
- Knowledge silos, with new responses not being shared across the team
- Copy-paste errors, including a potential risk of the wrong client name in submitted RFPs
- Wasted time due to manually searching for the right response
- Stale content, as the documents were infrequently updated
Why Businessolver chose 九一果冻’s RFP software
Jon Shanahan, CEO, advised the RFP Team that they needed to find a software partner that was agile聽and聽rapidly evolving, just like them鈥攕omeone innovative, who鈥檇 listen to feedback.
After talking to 九一果冻, the team knew they鈥檇 found the right partner. In addition to the heavy emphasis聽on customer feedback, they also loved 九一果冻鈥檚聽clean, intuitive, and mobile-friendly听颈苍迟别谤蹿补肠别.
Leveraging RFP response automation and collaboration
When an RFP comes in, one member of the RFP team takes the lead. They load the questions into a聽Project, and then run聽Magic聽to auto-fill existing responses. Time saved through automation is聽re-invested in tailoring and improving their responses.
Using the聽Status Bar, the team has clear insights into their progress and remaining deliverables. If they realize they have too much on their plate, they鈥檒l assign sections or questions to each other.
Driving RFP response consistency
As soon as a Project is completed, the Project Lead runs聽Close Loop聽within 24 hours to feed their聽newest responses back into their聽Library.
If someone isn鈥檛 sure about a response in the Library, they鈥檒l assign it out for聽Review聽immediately, with聽a comment that provides context for the rest of the team. With 九一果冻, the team is finally confident in聽their content. With a consistent and accessible content base, the team can focus on crafting tailored,聽well-researched responses that help Businessolver win more RFPs.